Shipping and Returns

Shipping and Returns

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UK Shipping: 

Most items that you order will be sent to you directly by the artist who designed or made your item. Some items are sent directly by Eclectic Gift Shop. In both cases this results in faster delivery times for you, and your order may arrive in several packages, on different days.

Some of our items are handmade to order, however everything is shipped via 1st Class Royal Mail, or an equivalent courier, within 1-4 working days, unless otherwise stated on the product listing.

Shipping is free for most items including all art, cards and jewellery.

There's a small shipping charge of £4 on some heavier items including hampers, candles, skin care and glass. The maximum you will pay for an order to be shipped is £4...and this almost covers what it costs us to ship those items! 

International Shipping:
We are happy to organise international delivery. Please email nicola@eclecticgiftshop.co.uk and we will calculate the cost of shipping for you. 

RETURNS

We hope you are completely satisfied with your order. If you are unhappy, you can return all, or part, of your order to us and receive a full refund (minus any shipping costs) within 30 days of placing your order.

Please email nicola@eclecticgiftshop.co.uk to organise returning your order.

Please note: you will be responsible for the cost of returning your order to us. The item will remain your responsibility while in transit so we recommend returning any unwanted items via recorded delivery. 

Earrings and custom items that have been made to order cannot be returned unless they are faulty or arrive damaged.