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Shipping and Returns

Shipping and Returns

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Free UK Shipping on all items. 

Most items that you order will be sent to you directly by the artist who created or made your item. Some items are sent directly by Eclectic Gift Shop. In both cases this results in faster delivery times for you, and your order may arrive in several packages.

Some of our items are handmade to order, however everything is shipped via 1st Class Royal Mail or an equivalent courier within 1-4 working days, unless otherwise stated on the product listing.

International Shipping:
International shipping can be arranged for most items. If you would like something shipped outside of the UK, please email nicola@eclecticgiftshop.co.uk

RETURNS

We hope you are completely satisfied with your order, but if you are unhappy, you can return all or part of your order to us and receive a full refund within 30 days of placing your order. Please email nicola@eclecticgiftshop.co.uk to organise returning your order.

Please note: you will be responsible for the cost of returning your order to us. The item will remain your responsibility while in transit so we recommend returning any unwanted items via tracked delivery. 

Face coverings, opened skin care, earrings and custom items that have been made to order cannot be returned unless they are faulty or arrive damaged.