Delivery and Returns
DELIVERY AND RETURNS
Shipping is calculated at checkout. We can ship to you, or directly to the recipient. Just enter the correct shipping address at checkout.
We aim to ship to you as quickly as possible. Cards are usually sent the same day, or the following working day. Any other item is usually made and dispatched within 2 - 5 business working days, unless otherwise stated on the product listing.
If you have any questions about shipping, please do email me at firstname.lastname@example.org
Everything is shipped via Royal Mail so please do allow extra time for your delivery as delays may be possible during the pandemic.
Every item is lovingly made, packaged and posted by each business owner. If you order items by more than one business owner, your items will arrive in separate packages. You will receive a notification when your whole order is on its way.
SORRY - INTERNATIONAL DELIVERY IS CURRENTLY SUSPENDED DURING THE PANDEMIC UNTIL FURTHER NOTICE
We hope you are completely satisfied with your items, but if you change your mind, you can return the item to us for a full refund within 30 days of placing your original order. Please email email@example.com if you have any questions about your items, or would like to return part, or all, of your order.
Please note: you will be responsible for the cost of returning the item to us. The item will remain your responsibility while in transit so we recommend returning any unwanted items via recorded delivery. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. We process returns as quickly as possible. Please allow 3 working days from receipt of your return.
Earrings and personalised or made to order items cannot be returned, but please contact us if there is a problem with your order.